Legal Notice

Store Name: 12 Star Store UAE
Registered Company: Twelve Star FZ-LLC
Registered Address: Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates
Operating Location: Dubai Production City, Dubai, United Arab Emirates
Email: 12stargt@gmail.com
Customer Service: +971 52 993 1655

1. General Information

12 Star Store UAE is an online retail store operated by Twelve Star FZ-LLC in the United Arab Emirates. We offer household essentials, home and kitchen products, personal care products, and other consumer goods.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and availability are accurate. However, product specifications, packaging, and availability may change without prior notice.

3. Pricing and Payments

All prices are displayed in UAE Dirhams (AED). Applicable taxes and delivery charges, if any, will be disclosed during checkout.

4. Orders and Delivery

Orders are subject to stock availability and payment confirmation. Delivery estimates may vary depending on the destination, courier availability, and unforeseen circumstances.

5. Returns and Refunds

Returns, cancellations, and refunds are handled according to our published store policies and applicable UAE consumer protection laws.

6. Intellectual Property

All original website content, including text, designs, and store branding, is protected under applicable intellectual property laws. Third-party trademarks and brand names belong to their respective owners.

7. Limitation of Liability

To the extent permitted by applicable law, 12 Star Store UAE is not responsible for losses resulting from website interruptions, technical errors, or events beyond our reasonable control. Nothing in this notice limits customers' statutory consumer rights.

8. Applicable Law

This website operates in accordance with the applicable laws and regulations of the United Arab Emirates.

9. Contact Information

For customer service, product inquiries, order assistance, or complaints, please contact:

12 Star Store UAE
Email: 12stargt@gmail.com
Phone: +971 52 993 1655
Location: Dubai, United Arab Emirates